If you have any doubts about the compatibility of this product with your diesel or gasoline turbo engine? A quick and accurate response will be provided. At Auto Platinium, since 2013, we offer a wide range of injectors, pumps, and turbos for diesel and gasoline engines for all car brands and categories such as SUVs, city cars, sedans, wagons, saloons, minivans, utility vehicles with diesel (diesel fuel) or gasoline engines.
Our injectors as spare parts are covered by a 24-month warranty for any part defects. Remember to have your auto parts and spare parts installed by a trusted mechanic for a proper injector installation. Also, take the opportunity to have various peripheral components checked such as the EGR valve, hose, particulate filter, exhaust, turbo, and perform an engine oil change with an oil filter replacement.
Our injectors and turbos are guaranteed for 2 years for any part defects. Before replacing your injector or turbo, be sure to find and correct the cause of the failure of your old injector or turbo.
Indeed, it is possible that the turbocharger is broken: the electronic system no longer works and no longer transmits the correct parameters. It is also possible that the injection pump is seized or leaking. The last cause may simply be injector clogging, the opening is always possible but air or fuel has a hard time passing through. The symptoms of a clogged or defective injector are as follows. Engine light appearing on the dashboard.
To benefit from the warranty in case of a problem with your part, we invite you to keep the invoices for the replaced parts and the mechanic who installed your injector. FREE RETURN OF THE OLD INJECTOR OR TURBO. 14 DAYS TO BE SATISFIED OR REFUNDED. Delivery made within 24 hours by CHRONOPOST if the order and deposit payment were made before 3 pm. The injector or turbo you ordered does not match?
A wrong diagnosis of the breakdown was made by your mechanic? You have 14 days after receiving your package to make a return.Important: the part must not be used and must not be mounted. Use the shipping box and properly protect the part. Attach the return voucher, which is included with the injector or turbo, to the box. Put a "note" in the package specifying that it is a return and that you want a refund or an exchange.
Drop off your package at a post office. You will be refunded within a maximum of 14 days. Important: you must properly protect the injectors or turbo by using the protective foam present in the box plus any other items you deem appropriate. Before replacing your injector or turbo, be sure to find and correct the cause of the failure of your old part.To benefit from the warranty in case of a problem with your part, we invite you to keep the invoices for the replaced parts and the mechanic who installed your injector or turbo. Do you want to receive your new turbo or injector quickly? Advantage: we send you your new turbo or injector, which is in stock, within 24/48 business hours. You place an order for your injector or turbo and pay for your purchase.
You receive your new part after payment within 24/48 hours (if the product is in stock). You retrieve the same box and the pre-paid return slip located on top of the package inside the pouch (which you stick on the box). You carefully package your old part by retrieving the protective foam (if your turbo is equipped, carefully protect the electronic housing) and drop off the package at a post office without paying anything.
You have 15 days to send us your old part. We will refund you the price of the deposit you paid according to your initial payment method. Do you not want to pay the deposit price? In this case, you must first return your old injector or turbo to us (with the return form we provide) so that we can send the new one.
Advantage: you do not have to pay the deposit, but the delivery time is extended. You place your order without choosing the deposit. Remember to carefully package your part, especially if it has electronic components. We receive your part and then send the new turbo or injector.
You receive your new part. You can contact us during normal working hours. Your parts by car manufacturer. Sign up to know our promotions and offers. Contact customer service for all returns.Enjoy fast and reliable delivery in metropolitan France. A personal advisor is at your disposal.